GG Practice Coaching Institute
Coaching and development for the people who run the practice
Dental practice owners, office managers and teams. Small rooms, real scenarios, and skills you can use the day you get back to the office.
The institute
Four letters, four ways we work
At GGPCi we are dedicated to
Growth that shows up on Monday
Our commitment to your growth is at the heart of everything we do, so you leave with the tools to grow in your role rather than a folder you never open again.
- 01
Empowering office managers and admin teams with the expertise, resources and support they need to excel and advance.
- 02
Continuous learning in a safe, supportive space, so you develop skills you can apply immediately.
- 03
Intimate course settings with real-world scenarios, so you are practising rather than just listening.
- 04
Immediate impact, because our hands-on approach means what you take back works on your first day.
What we run
Four ways to work with the institute
- 01 The Leadership & Management Continuum A leveled two-day program taking office managers from the essentials through to expertise, with CE credit at every session.
- 02 Admin Study Club A virtual community for office managers and admin leaders, with sessions run by outside experts on protecting the practice.
- 03 Team & Spouse Retreats Fully customised retreats in Palm Springs, for practice teams and for dentists who work alongside their spouse.
- 04 Recruiting & Onboarding We find, screen and onboard the administrative hires who fit your culture, then support the first ninety days.


The continuum
Progressive learning, from essentials to expertise
The levels are not based on your experience. They are based on the depth of the material.
Experience does not matter. These courses work for office managers and admin leaders at every stage, whether you are sharpening skills you already have or you are new to the role.
How the program worksFirst-time attendees
Managing vs leading, HR essentials, key metrics, effective team meetings and peer learning.
- Managing vs Leading: Understanding the Difference and When to Do Both
- Human Resources Essentials 101
- Identifying Key Metrics: The Whys, Whats and Huhs

Completed Level 1
Working Genius, HR 2.0, mastering KPIs, SOPs and meetings, and peer learning.
- Discover Your Working Genius
- HR Essentials 2.0: Annual Policy & Benefits Review
- Mastering KPIs: The Story Behind the Numbers
The faculty
Meet the GGPCi team
Every person teaching came out of a dental practice. Every scenario in the room is one somebody here has actually had to solve.




Plus coaches Summer Morrison and Brandon Battiato. Book Geri or Kim to speak.
What people are saying
From the room
I’m super excited to take back what I’ve learned and share it with my doctor and team!
Every course I left with something new in my toolkit!
There were a lot of positive take aways from this weekend, ideas that were shared between professionals and our presenters that are very easy to apply in our every day practice. I really enjoyed getting to meet other like-minded professionals and continue to elevate my knowledge and what I can bring to the practice.
A key take away for me was learning about the difference between managing and leading and how we can become more successful in leading, not just making sure the work gets done.
I walked away from this conference with a changed perception of my own team members and the importance of building upon the strengths of your team. I also learned the importance of time management, intentional time and appropriate forms of communication.
The small, intimate nature of this conference really helped everyone feel comfortable and confident to share openly and honestly. It was an amazing experience to network, learn from and lean on each strong leaders in this field.
This is hands down one of the best courses I have taken, ever. I am so happy that I was able to be apart of this weekend, and I truly enjoyed every minute of it.
The topics were perfect for managers. I really enjoyed being able to engage with the speakers as well as other managers in my field.
Get in touch
Which level, which dates, how much CE
Tell us a little about the practice and who you would be sending, and we will tell you which level fits and when the next dates are.
- Courses are deliberately small
- CE credit under AGD Subject Code 550, Practice Management and Human Relations
- Level 1 is open regardless of experience

Thank you to our partners

GG Practice Coaching & Development is a Nationally Approved PACE Program Provider for FAGD/MAGD credit. Approval does not imply acceptance by any regulatory authority or AGD endorsement. 7/1/2025 to 6/30/2029. Provider ID# 415624.
Get in touch
Bring your office manager
The courses are small on purpose. Ask us which level fits, when the next dates are, and what the CE looks like for your team.